Privacy Policy
We respect your privacy. Read the full details below.
What information we collect
It depends on the nature of the communication you have with us, but in the normal course of business, we may learn your name, email address, billing address, and other similar information.
Importantly, we do not ever learn of your payment details. Such information passes directly from your browser to our payment partner Stripe over a secure connection. We are able to view basic data related to transactions (such as the last four digits of credit cards) that allow us to provide customer support.
How we use your information
We use your information to fulfill orders and to provide customer support (typically, by replying to emails initiated by you). Occasionally, we may initiate communication from our side to address a product issue or notify you of product news.
Data deletion
If you would like to close your account and delete your information, you can write to us at support@satorireader.com at any time.
Cookies
Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer's hard drive.
We use cookies on this site for several purposes. One is to maintain your session. When you log in, we place a cookie on your browser so that as you navigate to subsequent pages, the site will know who you are and show you the appropriate content. When you log out, the cookie is deleted.
We also make use of certain third-party tools to understand usage of our website. For example, Google Analytics is one such tool. When you view a page on this website, it places a cookie on your browser. As you move about the site, usage information is logged. This allows us to understand things such as which pages were viewed the most, how users navigated through the site, what kinds of devices, browsers, and operating systems, were used to view the site, what geographical locations users viewed the site from, and so on. This usage information is stored within the systems of the third-party, but viewed only by us.
Finally, we make use of the web site usage data described above for remarketing efforts. Remarketing means showing advertisements to people who previously viewed a product or service. For example, suppose you view a product listing for toasters but do not purchase. The manufacturer might like to show you an ad for toasters later. That's remarketing.
We use third-party providers (such as Google) to deliver remarketing ads to people who viewed this site, utilizing the usage data described above. We don't share any personal user information with such providers. The provider simply knows that a particular browser viewed the site, which in turn allows for that provider to show an ad to the same browser later, if that browser visits a site that delivers ads from that provider.
Discussion
We currently use Disqus for discussion. You can choose to use an existing Disqus account that you log into externally, or you can use a Satori Reader-created account that will only work from within Satori Reader. The advantage of the latter is that you can use the discussion feature right away without any special effort. We do not share your email address with Disqus unless you explicitly authorize it in the Preferences screen. If you do not authorize us to share your email address, we send “none@example.com” to Disqus when we create your account.
By using the discussion feature of Satori Reader, you agree to the Disqus privacy policy. Some people are concerned about Disqus tracking your movement across the web. This is a legitimate concern, because using Disqus places a cookie on your computer, which is resubmitted to Disqus from any website that uses Disqus. This potentially allows Disqus to know what other sites you visit on the web, which allows them to show targeted advertising.
If you are not comfortable with this, you can prevent it by disabling third-party cookies from within your web browser settings. Each browser is different, but, as an example, within Firefox, you would do the following:
- First, switch to a local Disqus account within Satori Reader Preferences. This step is necessary because external Disqus accounts only work with third-party cookies enabled. Local, Satori Reader-created accounts send the appropriate credential information each time the discussion is loaded and therefore do not require cookies.
- Open Options > Privacy and Security > Cookies and Site Data.
- Under the heading “Accept third-party cookies and site data,” choose Never.
- If you prefer a more surgical approach, you can use skip Step 3 above and instead click the Exceptions button and add a Block entry for disqus.com.
We are currently investigating replacements for Disqus that are not supported by advertising.
Changes to this privacy policy
We reserve the right to change the policy at any time, and when we do so, we will update this page.
If we make material changes to our privacy policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.
Change history
- April 12, 2018: Initial version.
- April 19, 2022: Add section on data deletion.
Contact us
If you have any questions about our privacy policy, please feel free to write to us at support@satorireader.com.