We respect your privacy. Read the full details below.
What information we collect
It depends on the nature of the communication you have with us, but in the normal course of business, we may learn your name, email address, billing address, and other similar information.
Importantly, we do not ever learn of your payment details. Such information passes directly from your browser to our payment partner Stripe over a secure connection. We are able to view basic data related to transactions (such as the last four digits of credit cards) that allow us to provide customer support.
How we use your information
The main ways are to fulfill orders and to provide customer support (typically, by replying to emails). Occasionally, we may initiate communication from our side to address a product issue or notify you of product news.
Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer's hard drive.
We also make use of certain third-party tools to understand usage of our website. For example, Google Analytics is one such tool. When you view a page on this website, it places a cookie on your browser. As you move about the site, usage information is logged. This allows us to understand things such as which pages were viewed the most, how users navigated through the site, what kinds of devices, browsers, and operating systems, were used to view the site, what geographical locations users viewed the site from, and so on. This usage information is stored within the systems of the third-party, but viewed only by us.
Finally, we make use of the web site usage data described above for remarketing efforts. Remarketing means showing advertisements to people who previously viewed a product or service. For example, suppose you view a product listing for toasters but do not purchase. The manufacturer might like to show you an ad for toasters later. That's remarketing.
We use third-party providers (such as Google) to deliver remarketing ads to people who viewed this site, utilizing the usage data described above. We don't share any personal user information with such providers. The provider simply knows that a particular browser viewed the site, which in turn allows for that provider to show an ad to the same browser later, if that browser visits a site that delivers ads from that provider.
We currently use Disqus for discussion. You can choose to use an existing Disqus account that you log into externally, or you can use a Satori Reader-created account that will only work from within Satori Reader. The advantage of the latter is that you can use the discussion feature right away without any special effort. We do not share your email address with Disqus unless you explicitly authorize it in the Preferences screen. If you do not authorize us to share your email address, we send “email@example.com” to Disqus when we create your account.
If you are not comfortable with this, you can prevent it by disabling third-party cookies from within your web browser settings. Each browser is different, but, as an example, within Firefox, you would do the following:
- First, switch to a local Disqus account within Satori Reader Preferences. This step is necessary because external Disqus accounts only work with third-party cookies enabled. Local, Satori Reader-created accounts send the appropriate credential information each time the discussion is loaded and therefore do not require cookies.
- Open Options > Privacy and Security > Cookies and Site Data.
- Under the heading “Accept third-party cookies and site data,” choose Never.
- If you prefer a more surgical approach, you can use skip Step 3 above and instead click the Exceptions button and add a Block entry for disqus.com.
We are currently investigating replacements for Disqus that are not supported by advertising.