A collection of dialogs that occur at hotels.
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A traveler inquires about room vacancies at a hotel where she has not made a reservation in advance.
Notes: This dialog is a good example of lots of the extremely polite speech you'll hear at a hotel, alongside the more normal speech of the guest.
A guest settles her bill for the room and a meal at checkout.
Notes: This dialog is another excellent example of the deferential speech you'll hear at hotels, as well as the polite but more middle-of-the-road Japanese that the guest speaks.
A customer calls to make a reservation, which includes giving the kanji spelling of his name and other details.
Notes: Because a good portion of this dialog concerns verbally describing the kanji in the characters' names, you may wish to switch your kanji display setting to Standard Spelling for this article so that you can clearly see which characters are being discussed.
A woman talks through the options for current shows with the hotel concierge.
Notes: This hotel concierge uses extremely polite Japanese, including a few constructions you might not have seen before. There's also some good vocab related to tickets and showtimes.
A guest complains that her room smells of tobacco and a mortified clerk rushes to make things right.
Notes: This dialog might feel challenging because of the clerk's thoroughly deferential language. We've annotated it carefully, so take your time -- there's a lot to learn here.